Empowering Businesses and Public Sector Organisations with AWS
At Cloud Fundamental, we provide tailored AWS solutions that drive performance, scalability, and security across various industries. As an AWS Advanced Tier Services Partner, we help clients tackle complex challenges while ensuring future growth and resilience. Here’s a look at how we’ve supported organisations with our expert cloud services:
- Tesla (Europe) Ltd: Migrated Tesla’s energy forecasting application to AWS, delivering improved performance and resilience
- Catalyst Commodities: Built a secure AWS platform to host their forecasting app, offering scalability and secure customer access
- First Forensics: Moved their Moodle-based training platform to AWS, ensuring compliance with UK government security standards
- MTCnovo: Designed a secure, scalable AWS platform for managing sensitive probation data, reducing costs and complexity
- GDS: Delivered a PSN-as-a-Service solution for secure connectivity to the Public Services Network while migrating an application to AWS
- TPR: Designed a scalable Amazon Connect solution for TPR, handling 15,000 monthly calls with 120 remote agents
- L’Oréal UK and Ireland: Consolidated 36 contact flows into one dynamic solution using Amazon Connect, improving customer service management
- UKHSA: Created a flexible, high-volume AWS-based call centre, processing 2.7 million monthly calls with 3,750 remote agents
These case studies showcase our expertise in delivering secure, efficient, and scalable AWS solutions across diverse sectors.
Cloud Fundamental is your trusted partner for AWS success!
Our Case Studies
Case Study: MTCnovo – Scalable and Secure Cloud Platform for Case Management
MTCnovo, a company tasked with managing probation services in the UK, required a secure cloud platform to host their Case Management System (CMS). This system needed to hold Official-Sensitive data and integrate with the Ministry of Justice’s central database, while providing scalability and cost-efficiency. Key Challenges and Requirements: Host sensitive offender data securely while maintaining […]
Case Study: GDS – PSN-as-a-Service for Secure Cloud Connectivity
The Government Digital Service (GDS) needed to migrate a specific application to AWS while maintaining secure connectivity to the UK Government’s Public Services Network (PSN). Establishing direct PSN connectivity posed significant time and cost challenges, so GDS opted for Cloud Fundamental’s PSN-as-a-Service (PSNaaS) solution. Key Challenges and Requirements: Migrate an application to AWS while maintaining […]
Case Study: First Forensics – Migrating Training Solutions to the Cloud
First Forensics, a provider of digital forensics training and services to law enforcement, needed to move their Moodle-based training platform to AWS to improve scalability, security, and performance. The solution would support up to 10,000 users and store Official-Sensitive data, necessitating a highly secure environment. Key Challenges and Requirements: Design a secure, scalable cloud infrastructure […]
Case Study: UK Health Security Agency (UKHSA) – Scalable Pandemic Response Call Centre
In early 2021, the UK Health Security Agency (UKHSA) required a large-scale Single Service Centre (SSC) to manage citizen communications related to pandemic and health incident management. The call centre needed to handle 2.7 million calls per month, with a maximum of 3,750 remote agents working from home. Cloud Fundamental, in partnership with MMS and […]
Case Study: L’Oréal UK and Ireland – Enhanced Call Centre Operations
L’Oréal UK and Ireland, managing 36 global beauty brands, required enhancements to their existing Amazon Connect call centre. The challenge was to provide a dynamic solution that could inform customers of long wait times during periods of high call volume, while streamlining the management of 36 individual brand contact flows. Key Challenges and Requirements: Real-time […]
Case Study: The Pension Regulator (TPR) – Secure and Scalable Call Centre Solution
In 2021, The Pension Regulator (TPR), a UK public body overseeing workplace pensions, needed a reliable call centre solution to support their Automatic Enrolment (AE) scheme. The project required a secure, cost-effective solution capable of managing around 15,000 calls per month with 120 agents working remotely. Cloud Fundamental, in partnership with Marathon Managed Services (MMS) […]